RCPL makes it easy to get online with a hotspot, available at all locations. If you are a library card holding resident of Roanoke County, you can check out a hotspot for free. Hotspots can be used to connect your tablet, laptop, or other WiFi enabled device to 4G LTE networks. RCPL hotspots can be borrowed for 28 days. Check one out here.
Hotspots may be borrowed by RCPL patrons 18 and older who live within Roanoke County. Patrons must have and use a library card to check out hotspots.
The loan period for hotspots is 28 days, at which time the Library may deactivate the device and the device must be returned to the service desk of the library branch from which it was checked out during open hours. There are no holds for hotspots. The Library reserves the right to refuse service to patrons who abuse equipment, or who are repeatedly late in returning electronic devices, or cause the Library to disconnect service to the device. If a patron is late in returning a device three times resulting in the Library having to deactivate the device in order to have it returned, and/or the patron fails to return the device within a month of the due date resulting in a service disconnect, they will lose hotspot borrowing privileges.
One hotspot may be checked out per library card at a time with a limit of two per household.
Hotspots are free to borrow and borrowers will be liable to pay for the unit if lost or damaged.
Lost hotspot charge is $100 + $5 processing fee
Lost cable/adapter charge is $15 + $5 processing fee
Lost case charge is $16 + $5 processing fee
Fees will be assessed for removing or damaging cases, equipment, batteries, barcodes, rule cards, instruction booklets, etc.