CORTRAN

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Check to see if your address is within the CORTRAN service area.

CORTRAN Address Checker (opens in new window)


To view this page in a different language, please use the Google Translate language selector in the top right corner of this page.

Upon request, alternative formats of these documents will be produced for persons with disabilities or with limited English proficiency. Please contact Kristie B. Jordan, Assistant Director of Human Resources, ADA Coordinator (540) 772-2018 or via email at kjordan@roanokecountyva.gov

Language Assistance

If English is not your primary language, the County will provide translation services. This service is free and is provided for all programs, activities, services offered by the County.

Overview

CORTRAN is administered by the County of Roanoke and partners with Via to provide a ride share program with a limited amount of rides available Monday through Friday.

CORTRAN is available to preapproved, eligible County of Roanoke residents who are either at least 65 years old, or who have a disability, and need transportation to and from destinations within the County of Roanoke, Town of Vinton, City of Salem, and City of Roanoke.

  1. Each one-way trip costs $5.00, paid by credit or debit card or in advance using ride credits.
  2. Service provided is curb-to-curb. 
  3. Service provided is origin to destination.
  4. The driver will provide limited assistance to board and exit the vehicle.
  5. CORTRAN is NOT an emergency transportation service. 

Service Availability

CORTRAN service is offered Monday through Friday, 7 a.m. - 6 p.m.

No service is offered on Saturday or Sunday or on the following holidays: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, July Fourth, Labor Day, Thanksgiving Day, Thanksgiving Friday, Christmas Eve, and Christmas Day.

The holiday schedule is subject to change on an annual basis. Please verify the current holiday schedule with Roanoke County.

Questions

For questions regarding eligibility or to receive a paper application please call (540) 776-7271 or email CORTRAN.

All questions regarding scheduling, canceling or the status of a trip should be directed to Via at 1(855) 984-2328. 

CORTRAN is supported by state and federal funding from the Department of Rail and Public Transportation (DRPT).

Para Hispanohablantes

  1. CORTRAN


    Mailing Address
    P.O. Box 29800
    Roanoke, VA 24018

    Phone: 540-776-7271
    Fax: (540) 283-6750

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  1. Changes for 2022
  2. How to Apply
  3. Scheduling Rides
  4. Additional Information
  5. CORTRAN Documents
  6. Title II and Title VI

Changes for 2022

  • The current Via fleet now includes two new Toyota Sienna Long Cut Vans to allow for greater flexibility for larger mobility devices and capacity.
  • Roanoke County has added the capability to verify eligibility for individuals on the CORTRAN website through an Address Checker and map.
  • Via has introduced advanced capability to schedule rides through website bookings in addition to phone and CORTRAN App scheduling options for riders. To schedule online visit: CORTRAN.app.ridewithvia.com
  • Roanoke County will add a search tool provided by the Department of Rail and Public Transportation (DRPT) for individuals to search for different options for transportation in the Roanoke Valley area.
  • Roanoke County is excited to share an informational video below about the CORTRAN Program produced by RVTV.