What happens when I call 9-1-1?
When you dial 9-1-1 from a land line in Roanoke County, your call is routed to the Public Safety Center and is then received in the Emergency Communications Center. This is the answering point of Roanoke County and is also where emergency services are dispatched from. On occasion, depending on where the crime occurred, you may need to be routed to neighboring jurisdictions. You will be advised when we are transferring and need to remain on line.

Remember: 9-1-1 is not to be played with! It is for those who truly need it. In all cases, it is vital that you know the address and telephone number you are calling from in order to receive assistance as quickly as possible.

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1. When should I call 9-1-1?
2. When should I not call 911?
3. ¿Qué ocurre cuando se llama al 911?
4. What happens when I call 9-1-1?
5. Will you be able to find my house in an emergency?