When should I call 9-1-1?

Call 9-1-1:

  • When you see fire and/or smoke
  • When you or someone with you is in danger
  • When you see a crime in progress or a crime that has just occurred
  • When you believe an ambulance is needed because someone is injured or ill
  • When someone is trying to gain access to your residence
  • When someone suspicious is prowling around your house or neighbor's residence

Remember: 9-1-1 is to be used for emergencies only. 

For non-emergency police, fire or medical requests, dial 540-562-3265. For other non-emergencies, consult your telephone directory for the appropriate number for the agency you wish to contact. If you do not have a telephone directory, dial 4-1-1 for directory assistance.

Show All Answers

1. When should I call 9-1-1?
2. When should I not call 911?
3. ¿Qué ocurre cuando se llama al 911?
4. What happens when I call 9-1-1?
5. Will you be able to find my house in an emergency?