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1. How do I start doing business with Roanoke County?

Please see our Vendor's Guide to learn about Roanoke County's procurement policies and practices. It is helpful, but not required, to be register with the county in order to submit a bid or proposal. For more details, visit our Vendor Information Page .

Vendor Information Page

2. How can I sign up to receive notifications about Roanoke County bid opportunities?

Sign up to receive bid notices with our Notify Me service. You can select to receive emails, SMS text messages, or both.

Notify Me

3. Where do I pick up surplus property that I have won at an auction?

For complete details about payment and pick-up times and location, please visit the Surplus Property page.

Surplus Property

4. Can formal bid or proposal documents be faxed?

Formal bid and proposal documents must be sealed; therefore, they must be mailed or hand delivered by the date and time established for the opening of the bids/proposals.

5. Do bids and proposals need to be "clocked" in?

Yes, all bids and proposals must be clocked in by the official clock on or before the due date and time; otherwise, they will be returned to the bidder/offeror unopened.

6. Where do I obtain bid tabulations and notices of award information?

The notice of award and bid tabulations are posted on the bulletin board in the Purchasing Division and are downloadable on our website. In addition, all vendors registered on Notify Me will receive a notification when this information is posted on our website. Copies can also be obtained from our office upon request. To find this information on our website go to Past Bids, Tabulations and Awards

7. How do I register as a payment vendor to receive payments for items or services?

In order to receive payment for goods and/or services provided to the County, you must register as a payment vendor. You can obtain a copy of this form in the Purchasing Division or complete the on-line Vendor Payment Registration

8. What type of delivery arrangements does Roanoke County prefer?

Unless otherwise indicated, all items shall be delivered F.O.B. with destination and delivery charges included in the bid price. F.O.B. Destination means unloading and placing in the building or area as directed by the County. Time is of the essence for delivery of any items. If delivery is not made at the time specified on the IFB form, the County reserves the right to impose forfeiture on any and all bonds or other security given for performance, to cancel the order or any part thereof without obligation, to declare the seller in default and to disqualify the seller from bidding on future county contracts.

9. How will the vendor be paid for goods or services?

After delivery, the vendor must prepare and submit an original itemized invoice to: County of Roanoke or Roanoke County Schools and include the name and address of the ordering department.

All invoices must bear the purchase order number or contract number and the "ship to" address; otherwise, they may be returned with subsequent delay in payment. Payment will be made based on the terms of the order or contract upon approval and notification of receipt by the authorized department. Otherwise, our standard term is net 30.

10. How can I purchase surplus property being auctioned off by the County?

Roanoke County sells all surplus vehicles and other surplus property through an online auction site as items become available. The County no longer holds vehicles for an annual sale.

To review available surplus items, please visit the PublicSurplus.com site at www.publicsurplus.com. Select region (Virginia) and agency (County of Roanoke). You will be given the option to review past auctions or current auctions.

If you opt to bid, you must register as a buyer. In order to do that, you need to go to login, 'not already a buyer', and register here. Proceed with filling out your name, phone number, address, and email. You must develop a username and password. You should read the user agreement. You will receive an email with a code to confirm and activate your account. Once the account is activated, you are ready to bid on public surplus.

Should you need further information, please contact: Ann Mendes, Roanoke County Surplus Property Coordinator at (540) 355-1243 or by sending her an email to surplus@roanokecountyva.gov. See the following page for more details: Surplus Property

11. Where can I get information about Invitations for Bid (IFB) or Request for Proposals (RFPs)?

-All formal solicitations (IFBs and RFPs) are posted in the following manner:

-Advertised in the Legal section of the Roanoke Times newspaper
-Posted on the bulletin board in the Purchasing Division lobby
-Purchasing Internet Website

Complete bid documents may be obtained by the following methods:

-Download the document from the website
-Reguest by phone at (540-772-2061, extenstion 311
-Fax your request to: (540) 561-2827
-Email the buyer listed as the contact person for the IFB or RFP
-Pick up the documents in person at the Purchasing Division
For more information visit Current Bid Opportunities

12. Where do I obtain a tax exemption certificate for Roanoke County?

By one of the following methods:
-In person at our office at 5204 Bernard Drive, SW, Roanoke, VA 24018
-Contact Ann Mendes by phone at: 540-772-2020, Ext. 365.
-Email your request to amendes@roanokecountyva.gov.