FAQs • Roanoke County, VA • CivicEngage

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My neighbor has people coming and going from his house all the time, does Social Services need to know?: Yes, you may call. But you may also need to call the police if you suspect drugs are being sold or exchanged.

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Social Services Fraud

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1. If I suspect someone does not live with their children should I report it?: Yes, although some programs allow for children to be temporarily out of the home, the case worker needs to assess the situation.

2. If someone works but gets paid “under the table”, does Social Services need to know about it?: Yes. The case worker needs to determine if the household is still financially eligible for assistance.

3. I know someone is selling their EBT card for cash, what information does Social Services need know?: It is very important that the person who observes the transaction taking place be willing to cooperate with the investigation, giving names of people involved, time and date of transaction, and where the event took place.

4. My neighbor has people coming and going from his house all the time, does Social Services need to know?: Yes, you may call. But you may also need to call the police if you suspect drugs are being sold or exchanged.