How do I pay for rides?

Payment is no longer accepted onboard but you can add ride credits to your account by:

  • Using the CORTRAN app to link a credit/debit card or a pre-paid debit card; 
  • Contacting the Roanoke County Treasurer’s Office to pay by cash or check; or
  • Call Via at 1(855) 984-2328 to add ride credits.
  • Riders should only purchase the amount of ride credits they will use in a reasonable amount of time. Ride credits cannot be redeemed for cash and are not transferable. No refunds will be issued for rider dissatisfaction of the service. Ride credits are non refundable after purchased.

Show All Answers

1. What is CORTRAN?
2. Who is CORTRAN for?
3. Where can it take me?
4. When does it run?
5. How do I get started?
6. How do I book my ride?
7. How do I pay for rides?
8. What are the safety measures in place?