Who should I contact if I have questions regarding the shuttle service?

Questions regarding booking or cancelling a reservation, refunds or after-hours transportation should be directed to Ride Source by completing the contact us section of the www.McAfeeShuttle.com  website or by phone (540) 761-7564.

Questions regarding the operations of the McAfee Knob Trailhead Shuttle Service may be referred to Paula Benke, Transit Planner for Roanoke County by email or by phone at (540) 283-8931.


Show All Answers

1. What is the seating capacity of the shuttle?
2. How do I book a ride?
3. Can I book a one-way ride?
4. Can I book a ride in person?
5. Does the shuttle provide service on other days of the week?
6. What is the cost?
7. What happens if I cannot make my selected time slot?
8. The last shuttle has deployed for the day and I have missed my time slot to return to the Park and Ride. Who do I contact?
9. Are refunds available if I change my mind?
10. How long does it take to hike the Appalachian Trail?
11. Can my dog ride the shuttle?
12. Who is responsible for any vehicle damage that may occur while being parked at the I-81, Exit 140 Park and Ride lot for the shuttle?
13. Who should I contact if I have questions regarding the shuttle service?
14. Does the shuttle service other areas such as the City of Salem or Dragons Tooth?