The most common reasons that items are not collected in front of a residence include:
- Items not at the curb by 7:00 am on the scheduled collection day
- Items less than 5 feet from vehicles, mailboxes, cans, electrical boxes, or basketball goals
- Brush more than 6 feet in length or 12 inches in diameter
- Items considered uncollectible
Please call (540) 387-6225 so we can help you figure out why your bulk or brush was not collected.