Why wasn't my bulk or brush collected?

The most common reasons that items are not collected in front of a residence include:

  • Items not at the curb by 7:00 am on the scheduled collection day
  • Items less than 5 feet from vehicles, mailboxes, cans, electrical boxes, or basketball goals
  • Brush more than 6 feet in length or 12 inches in diameter
  • Items considered uncollectible

Please call (540) 387-6225 so we can help you figure out why your bulk or brush was not collected.

Show All Answers

1. When is my next bulk and brush collection day?
2. When can I put bulk and brush out for collection?
3. Why wasn't my bulk or brush collected?