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Report Fraud, Waste and Abuse
Roanoke County is committed to eliminating fraud and maintaining a highly ethical environment throughout our organization. The County’s Fraud, Waste and Abuse Prevention Program, coordinated by our Internal Auditor, consists of fraud reporting mechanisms, awareness training and investigation services. This program is designed to assist County employees, departments, agencies and programs to help prevent and detect incidents of fraud, waste and abuse within Roanoke County. This program focuses on dishonest acts by County employees or its contractors.
How to File A Report of Fraud, Waste, or Abuse
Confidential, Anonymous Fraud Reporting
Report Fraud Toll-Free at 1-844-550-0077
Report Fraud on the web at www.lighthouse-services.com/roanokecountyvaRemember: Keep your four-digit personal identification number (PIN) and assigned case number secure. The PIN cannot be retrieved by Lighthouse Services or Roanoke County.
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Emma Hayslett
Internal AuditorPhone: 540-772-2187Anonymous Fraud Hotline
Toll-Free 1 (844) 550-0077
Reportable incidents include, but are not limited to:
- Theft or misappropriation of County resources,
- Falsification of official documents or reports,
- Corruption or official misconduct, including misuse of County information, conflicts of interest, or offering or accepting bribes,
- Personal use of County-owned vehicles, equipment or supplies,
- Conducting personal business on County time,
- Improper use or spending of County tax dollars,
- Violations of County procurement policy or contract fraud,
- Tampering with government records,
- Obstructing, retaliating against, or tampering with a public servant, witness, prospective witness, or informant.
The Roanoke County Internal Auditor does not investigate routine personnel issues such as employee grievances or complaints relating to civil rights, sexual harassment or equal employment.
See the "Issues We Don't Address" tab above for more contacts.
Other complaints listed below should be sent directly to the agency contacts provided.
Complaints / Concerns | Contact |
---|---|
Complaints concerning general government operations and employee conduct. | County Administrator's Office (540) 772-2004 |
County employee equal opportunity employment complaints, sexual harassment or other personnel policy issues. | Human Resources (540) 772-2018 |
Questions regarding appropriate ethical behavior. | Human Resources (540) 772-2018 |
Financial Crimes (credit card fraud, telephone or email scams, etc.) | Roanoke County Police, Fraud Unit (540) 562-3265 |
Consumer Fraud | Virginia Attorney General's Office / Consumer Protection Division |
Identity Theft | Virginia Attorney General's Office / Identity Theft |
Taxpayer Fraud - Federal Income Tax Fraud | Internal Revenue Service (IRS) |
Taxpayer Fraud - State Income Tax Fraud | Virginia Department of Taxation (804) 367-8031 |
Taxpayer Fraud - Local | Commissioner of the Revenue (540) 772-2046 |
Welfare Fraud (Food Stamps/SNAP, TANF, Child Care, etc.) | Roanoke County Social Services (540) 283-8827 |
Medicaid Fraud | DMAS Fraud & Abuse Hotline 1-866-486-1971 |
Child Abuse or Neglect | Roanoke County Social Services Attention: Child Protective Services 540-387-6040 After Hours State Hotline: 1-800-552-7096 |
Adult Abuse or Neglect | Roanoke County Social Services Attention: Adult Protective Services 540-387-6040 After Hours State Hotline: 1-888-832-3858 |
Virginia State Agency Fraud | Office of the State Inspector General |
The Internal Auditor works in conjunction with the Roanoke County Police Department, the Commonwealth Attorney’s Office, and other law enforcement agencies when appropriate.
If you have information related to suspected fraud, waste or abuse within Roanoke County's operations, please report it to the Internal Auditor immediately. Please be as specific as possible when describing the situation. Communication with the Internal Auditor is confidential.
Report Fraud, Waste or Abuse by Phone
- Use the confidential and anonymous hotline to report fraud, waste or abuse by calling toll-free 1-844-550-0077.
- You may also contact the Internal Auditor directly by phone at (540) 772-2187.
Report Fraud, Waste or Abuse Online
Use the web to report fraud, waste or abuse through our secure website at www.lighthouse-services.com/roanokecountyva