Citizen Self Service Fees
All payments made online through Citizen Self Service will include a convenience fee of 2.5% of your payment amount, with a minimum fee of $2, when made with a credit card or MasterCard debit card. Payments made with a VISA debit card will have fixed convenience fee of $3.95 regardless of your payment amount. Payments made by checking account will have a fixed convenience fee of $1.49.
Example - Credit Card or MasterCard Debit Card
Tax Bill
| Convenience Fee Rate
| Convenience Fee
| Total Payment
|
---|
$150 | 2.50% | $3.75 | $153.75 |
Example - VISA Debit Card
Tax Bill
| Convenience Fee
| Total Payment
|
---|
$150 | $3.95 | $153.95 |
Please note, this fee is assessed and collected by Velocity Payment System and is not remitted to Roanoke County.
Pay By Phone Fees
All payments for real estate and personal property taxes made via the phone will include a convenience fee of 2.6% of your payment amount with a $2 minimum when made with a credit card. Payments made with a debit card will have a fixed convenience fee of $3.95 regardless of your payment amount.
Example - Credit Card
Tax Bill
| Convenience Fee Rate
| Convenience Fee
| Total Payment |
---|
$150 | 2.6% | $3.90 | $153.90 |
Example - Debit Card
Tax Bill
| Convenience Fee
| Total Payment
|
---|
$150 | $3.95 | $153.95 |
Please note, this fee is assessed and collected by Velocity Payment System and is not remitted to Roanoke County.
For More Information
If you need any assistance, please contact the Treasurer's Office at 540-772-2056.