Court Services Division, Community Outreach Division

Roanoke County Courthouse

The Roanoke County Sheriff's Office Court Services Division includes the civil process and court security units as well as the professional standards unit. The primary objectives of the civil division are: 

  • Carry out all judgments imposed by the courts
  • Serve all civil process papers in a timely manner
  • Roanoke County Sheriff's Office is not responsible for service of either preliminary or emergency protective orders. All protective orders issued for Roanoke County residents are served by the Roanoke County Police Department
  • Assure compliance with accreditation standards
  • Hiring, training, and development of staff

Division Captain - Court Services

Captain Mark Crouch

Captain Mark Crouch is a native of the Roanoke Valley, growing up in Salem. Prior to serving the citizens of Roanoke County, he worked 11 years in the airline industry as a station manager and trainer, as well as serving a period in the U.S. Army. He was stationed in Erlangen, Germany with the 1st Armored Division during the final years of the Cold War. He has currently served in a public service role since May 2000. He is a DCJS certified Firearms Instructor and General Instructor for the Roanoke County Sheriff's Office. 

Personal Life

He is married to his wonderful and supportive wife, Kagan. Together, they have one son and are very active in his life. His family is very active in their church and he strongly supports the Christian ideals that founded this great nation. Captain Crouch enjoys spending time with his family, fishing, and shooting sports. A personal goal of his is to obtain his private pilot's license in the next several years. 

He is proud to serve the citizens of the Roanoke Valley and looks forward to continuing ushering them into a safer future.


  • U.S. Army M1A1 Armor Crewman School
  • Cardinal Criminal Justice Academy
  • Virginia Tech - General Studies
  • VWCC - General Studies (emphasis on Criminal Justice) National College - Pharmacy Technician Certificate


  • DCJS Firearms Instructor, DCJS General Instructor, Reid School of Interrogation and Interviews
  • Military and Law Enforcement Awards
  • Good Conduct Medal (U.S. Army)
  • "Top Gun" Award (Cardinal Criminal Justice Academy)

Division Captain - Community OutreachOlsson

Stacy Olsson has been a member of the Roanoke County Sheriff’s Office since 2008. She has served at various supervisory levels in both the corrections and civil divisions. She has attended the Professional Executive Leadership School through the University of Richmond, the FBI LEEDA Executive Level Leadership School, and the Batten Leadership Institute. She graduated Cum Laude from the University of Central Florida with two Bachelor of Science Degrees in Criminal Justice and Psychology, with a minor in Sociology. She earned Undergraduate Certificates in Behavioral Forensics, Criminal Profiling, and Crime Scene Investigation. While at UCF, she was inducted into the Golden Key International Honor Society and the Honor Society of Phi Kappa Phi. She then graduated with high distinction from Liberty University with a Master of Arts in Executive Leadership. She was also inducted into the Sigma Beta Delta Honor Society and the Omega Nu Lambda Honor Society.