FAQs • Roanoke County, VA • CivicEngage

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Risk Management

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1. What is the procedure for purchasing a Dangerous Dog tag?: You must deliver to Risk and Safety Management current evidence of liability insurance coverage, to the value of $100,000, that covers dog bites before a tag may be purchased.

2. What do I do if my property is damaged by a Solid Waste truck or items were mistakenly picked up by Bulk Pick-up?: Please contact the Solid Waste Division of General Services at 540-387-6072.

3. How do I report a claim for injuries received while on county property or from an accident involving a county vehicle?: Please contact Risk and Safety Management as soon after the incident as possible at 540-986-2720.

4. How do I report or make a claim to the County for damages to my property?: Please contact Risk and Safety Management at 540-986-2720.

5. How do I resolve a claim or insurance issue involving Roanoke County Public Schools?: Contact Roanoke County Public Schools Risk Management Coordinator at 540-562-3716.

6. Who do I contact regarding Occupational Safety matters?: Contact the Virginia Department of Labor and Industry.
Virginia Department of Labor and Industry.