Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Emergency Utility Numbers
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Please reserve call to 9-1-1 for emergencies only. For reports of utility outages, call the telephone numbers below...
- Appalachian Power (AEP) at 1-800-956-4237 to report power outages.
- Western Virginia Water Authority (WVWA) at 540-853-5700 to report water main breaks.
- Roanoke Gas at 540-777-0623 to report gas leaks.
Emergency Utility Numbers
Emergency Road Reports
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To report downed trees, hazardous road conditions or talk to a customer service representative, call VDOT’s Customer Service Center at 1-800-FOR-ROAD (800-367-7623). To get the latest road conditions, call 511, download the mobile app at the 511 web site, or visit
Emergency Road Reports
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