Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
If you are having trouble starting the report or you can’t see the report page once you click “Start Report”
Check your browser's pop-up blocking settings. Set your browser to allow pop-ups on this page. Still having issues? Call 540-562-3265.
Police Online Crime Reporting
Here are a few examples as to how to enter an address into the online reporting system. If the address is located on a highway, you should list the name of the highway under the Street Name and leave the Street Type field blank.
HOUSE NUMBER STREET DIRECTION STREET NAME STREET TYPE 215 Oak St 123 1/5 N. Main Ave 2785 Highway 221
Police Online Crime Reporting
If you need to report your license plate lost or stolen, please file the report under Theft. Please also include a copy of your most recent car registration form as well. You may attach it to the report by clicking "Attach/Detach Documents and Photographs" when prompted. Police Online Crime Reporting
If your incident is an emergency, call 911.
If it’s not an emergency, call 540-562-3265 to file a report
Police Online Crime Reporting
Can I file a report in another city or county using this online citizen reporting system?
This online crime reporting service is ONLY for incidents within Roanoke County, Virginia. You must file the report where the crime occurred. If a crime took place in the Roanoke City, visit the Online Police Reporting page on the Roanoke City Police Department website .
If you don’t know where the crime occurred and wish to file a report call 540-562-3265.
Police Online Crime Reporting
Unfortunately, no.
There is no save feature available for this online reporting system. You must have all of your information gathered when you submit a report. You are NOT allowed to start the process and return to the report. If you don’t have all of the information: Gather the information. Start the report again. If the report asks you questions you don’t know the answer to, It is OK to leave it blank. Write an explanation in the narrative section of the online report.
Police Online Crime Reporting
If your incident is an emergency, call 911. If it’s not an emergency, call 540-562-3265 to file a report with an officer. If the crime you wish to report is not included in the topics above, you will not be able to use this online reporting system.
Police Online Crime Reporting
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