New Service

New Residents

If you recently moved into an existing residence and are unable to locate the trash can for your household, please contact Roanoke County Police Department at 540-562-3265.  A police report will be generated regarding the stolen trash can.  On your next trash collection day, Roanoke County Solid Waste will bring a trash can to the road in front of your residence.

If you recently moved into a newly constructed residence, please complete our online application or contact Roanoke County Solid Waste at 540-387-6225 to request a trash can for your residence. After you have obtained your certificate of occupancy, Roanoke County Solid Waste will bring a trash can to the road in front of your residence.

Additional Services

Please complete our online application or contact Roanoke County Solid Waste at 540-387-6225 to access the following services:

  • Commercial trash can collection
  • Premium trash can collection
  • Non-resident trash can collection

Please note that the additional services listed above do not include bulk/brush collection.

Personalized Service Program

Roanoke County Solid Waste provides physical assistance to households unable to bring their trash can to the curb for weekly collection.  Our personalized service program offers collection of bagged and tied household trash directly from a trash can located next to a residence.  This service does require a letter from a physician overseeing the care of the resident.  

Please call 540-387-6225 to speak with us about how this service could assist you, a family member, or friend.

To view this page in a different language, please use the Google Translate language selector in the top right corner of this page.

Upon request, alternative formats of Roanoke County documents will be produced for persons with disabilities and/or limited English proficiency.  Please contact Kristie B. Jordan, Assistant Director of Human Resources, ADA Coordinator by telephone (540) 772-2018 or email kjordan@roanokecountyva.gov for assistance.

  1. Brad Jordan

    Solid Waste Manager

  2. General Services


    Physical Address
    5235 Hollins Rd
    Roanoke, VA 24019

    Phone: 540-387-6200
    Fax: 540-561-2899

    Hours

    Monday through Friday

    7 a.m. to 5 p.m.