Roanoke County is committed to ensuring equitable access to all services and resources available to our citizens, residents, and visitors, regardless of the language they speak. We have partnered with Voiance to provide language interpreters and translators for anyone who is deaf, hard of hearing, or has limited English proficiency. If English is not your primary language, Roanoke County will provide translation services. This service is free and is provided for all programs, activities, and services offered by the County. 

For help in Spanish, call 1-844-794-1437.

For help in a language other than English, call 1-540-283-8124. You will then be connected to an interpreter who speaks your language, and he or she will connect you to the person you want to reach.

Language Access Services

1. Limited English Proficiency Call-In Line: This feature allows individuals with limited English proficiency (LEP) to contact any department or an employee of their preference without the worry or limitation of a language barrier.
2. On-demand Interpretation: Anyone who is deaf, hard of hearing, or has limited English proficiency will be offered an interpreter by the employee assisting them. Phone and video interpreters are available on-demand 24/7/365. An interpreter can be scheduled for an in-person meeting if preferred by you or our staff.
3. Document Translation: It is important that you understand written communications given to you by Roanoke County. If you receive a document that has information you do not understand, because of a language barrier, please let us know and it will be translated into the language of your choice.