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Your Feedback

The Emergency Communications Center (ECC) values all of our citizens and the community around us. We want to hear from you whether it was a good experience or not so good experience. If you felt we went above and beyond let us know. If it is something we can improve upon, let us know also! Help us help you because it will make us a better unified community.

Submit a Commendation or Complaint on a 911 Call Taker or Dispatcher (PDF)
The results of the link below do not come back to Roanoke County ECC; and there will be no response. If you would like to make a complaint or compliment to the Roanoke County ECC, please use the above link.
- CALEA Accreditation Survey

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