Information Technology

The Information Technology Department provides state-of-the-art technology and software solutions that ensure access to Roanoke County's government services and information.

The Information Technology Department is focused on providing the best-in-class services to both internal and external customers. The department operates under a unified leadership focused on seven primary strategic goals to ensure the success of the department's mission.

The Information Technology Department provides the following technology services for county departments and constitutional offices, Town of Vinton, Roanoke Valley Resource Authority (RVRA), Roanoke Valley Television (RVTV) and Regional Center for Animal Care and Protection (RCACP):

Enterprise Business Systems Administration & Support

  • Business analysis and process modeling services
  • Database administration and data integration services
  • Document management
  • Key governmental applications and systems

Web Administration & GIS Services

  • Administration, governance and content management of external and internal websites
  • Enterprise GIS planning, management, and support
  • Web services and applications

Project Management & Strategic Planning

  • IT Strategic planning and operational oversight
  • Management of the IT Project portfolio and project management methodology and training

Network & Security Services

  • Cybersecurity monitoring and management
  • Data and network access and security
  • LAN/WAN interconnectivity
  • Mobile and remote access management
  • Network design and engineering
  • Point-to-point wireless network
  • Virtual server and shared storage management

Operations & Technical Services

  • Voice telecommunications
  • Workstations and peripherals maintenance, repair, and support